Job Description

Position Title:  Shift Supervisor              FLSA Status: Exempt

Position Code: SHIFTSUPV              EEO Category: Official/Manager

Reports To: Director of Operations or Executive Director

Position Summary

The role of the Shift Supervisor provides leadership and supervision of the Direct Care Staff; to include development and performance management of their direct reports, scheduling and participate in recruiting process. Shift Supervisor is responsible for safe and secure operations of the program, ensuring staff are in compliance with contract requirements and local, state and federal requirements. Through effective leadership, motivate and guide team members and youth toward the successful accomplishment of established program goals and objectives.

Essential Job Duties

• Develop, coach and train team members in AMIkids’ mission, philosophy and ensure alignment with policies/procedures and the AMIkids Personal Growth Model ©,
• Assist with development of work schedules; ensure coverage is maintained within required ratios,
• Provide timely performance feedback to direct reports (positive and constructive); complete performance/evaluations and submit to ED for review, suggest applicable incentives and ensure development and growth opportunities are provided to direct reports,
• Supervise team members and youth in accordance with operational policies and procedures to ensure the safety and security of all; notify the proper leadership of any incidents that occur outside the parameters of the policies and procedures; perform duties in compliance with all terms and conditions of contractual agreements,
• Instruct youth in the general care and maintenance of facility and equipment; may supervise the safe handling of program property and equipment according to establish policies and procedures ensuring all appropriate safety measures and precautions are observed, e.g., marine vessels, vehicles, equipment,
• Supervisory responsibility related to a wide variety of academic, vocational, and motivational activities on and off campus,
• Serve as advisor and positive role model for youth in the program and team members,
• Communicate necessary information to appropriate team members and supervisors/directors,
• Effective use of the Behavior Modification System by providing redirection and coaching to youth,
• Prevent and intervene in youth altercations and incidents; refer advanced disciplinary issues to appropriate staff/personnel,
• May be required to dispense medication,
• Administer first aid and CPR during emergencies in accordance with national standards and conduct and practice emergency evacuation procedures;
• Assist in establishing desirable youth conduct and discipline; lead and/or participate in positive reinforcement, interdisciplinary and/or care review meetings,
• May be required to participate in day and/or overnight trips, special activities that involve recreational sports, and may require extended 16-hour workdays/24 hour on-call status,

AMIkids Inc., EOE • Minorities/Females/Protected Veterans/Disabled • DFWP Job Description – Shift Supervisor

Revised 4.15.2020

Kids First

• Attend and maintain appropriate crisis intervention and physical restraint training and certification as defined by state and contract requirements,
• Attend and maintain CPR and First Aid certification by nationally recognized organization,
• Operate institute vehicles as required in accordance with van policies and procedures,
• Attend all required training/professional development events and maintain all appropriate certifications and licenses,
• Assist with special projects and other duties as assigned.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. It is not designed to be a comprehensive listing of activities, duties or responsibilities required.

Minimum Education, Training and Experience

• Associate Degree required; Bachelor’s preferred,
• Minimum one years’ experience working with youth; preferably within the Juvenile Justice System,
• Minimum six months experience in a supervisory role preferred,
• Possess and maintain a current valid driver’s license (CDL may be required with State specified endorsement),
• Be able to complete trainings outside the program when required (may need to travel to other locations).

Environmental Conditions

Work is typically performed in usual office conditions with rare exposure to disagreeable environmental factors. Some tasks include potential for intermittent exposure to outdoor elements, e.g., heat, humidity, inclement weather. Some may involve working in and around moving vehicles and associated vehicle/equipment areas, where heightened awareness to surroundings and observance of established safety precautions is essential in avoidance of injury or accidents. Due to the nature and location of the work environment, incumbent must possess the ability to work with youth.

Physical Requirements

While performing the duties of this job, the staff member is regularly required to stand, walk, sit, and talk or hear. The staff member is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

I have read and understand this job description and can perform all the duties listed with or without reasonable accommodations.